For Makhazen (the new name for Agility Public Warehousing Company KSCP) shareholders and customers, visit Makhazen.com.

Sustainability

Our Long-Term Commitment

We have a strong culture of health and safety across our businesses, we champion fair labor standards in emerging markets, and we are working on fostering a diverse and inclusive workforce. We contribute to our communities and the world in which we live. Through long-term partnerships, we champion education and digital skill building, respond to humanitarian needs, and support refugees. We look for ways to safeguard the environment and to support climate action.

Responsible Business

Net Zero Commitments

85% of our businesses by revenue have committed to net zero (Menzies & Tristar).

HSE Trained

>98% of eligible employees have received required health & safety training.

Sustainability Commitments

97% of employees work in businesses that are UN Global Compact signatories and also committed to the UN Women’s Empowerment Principles.

Community

Youth Supported

We aim to provide education assistance to at least 5,000 people each year. In 2024, we reached 32,000 young people with digital skill-building and other education support.

Emergency Assistance

Agility has long-term partnerships to support refugees and assist humanitarian operations. In 2024, we supported our partners in reaching 254,000 people in need.

Women and Girls

50% of our community support is directed to women and girls.

Diversity

Female Employees

27% of all employees are women.

Senior Leadership

18% of senior leaders are women.

Female Board Members

20% female representation on the board.

Latest Sustainability Report

Our sustainability reports and disclosure tables outline efforts to reduce our impact on the environment, contribute to our communities, increase transparency, strengthen fair labor protections, improve safety, diversify our workforce, and build a culture of integrity.

2024
Sustainability Report

2024 Agility Global's
Global Reporting Initiative (GRI) Index

ESG in Our Businesses

Each business is following its own ESG roadmap based on its sector and geographical priorities.

Menzies

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  • Committed to reach net-zero greenhouse gas emissions across the value chain by 2045. Menzies net-zero targets were validated by the Science Based Targets initiative (SBTi) in 2024. As of FY 2024 Menzies is the only major aviation services provider to achieve this validation.
  • 25% of global motorized GSE to be electric by 2025, with 22% of all GSE electric as of 2024 (on track to meet the 25% goal).
  • Member of World Economic Forum Airports of the Future initiative to scale use of sustainable aviation fuel.
  • Zero waste-to-landfill in cargo operations by 2026.
  • Zero-tolerance approach to breaches of human rights and all forms of modern slavery and human trafficking.
  • All suppliers must confirm their acceptance of the Menzies Third Party Code of Conduct. The Code sets safeguards addressing critical areas such as human rights (including modern slavery and fair labor practices), anti-bribery and anti-corruption, environmental commitments, and more.
  • More than 6 million training hours delivered in 2024; of which 2.1 million were safety training hours delivered to Menzies staff.
  • Received three Royal Society for the Prevention of Accidents (RoSPA) Health and Safety Awards.
  • Diversity Targets aligned with IATA’s 25by2025 campaign, and 25% of senior management roles are now filled by women with a target of 40% of middle management by 2033.
  • Signatory of the Women’s Empowerment Principles.
  • Partnership with Tent to provide employment opportunities for refugees. 1% of employee population to be recruited from refugees by end 2026.
  • Performs auditable risk assessments and due diligence across ESG criteria using the Menzies Third Party Risk Management (TPRM) system. In 2024, Menzies conducted a supplier risk assessment across its global supplier population of 14,000 suppliers to inform its due diligence and onboarding procedures.
  • 3-tiers governance (Shareholder, Board of Directors, Management) to ensure checks-and-balances.
  • 2 independent directors.
  • Whistle-blower reporting.
  • UN Global Compact signatory and supporting 8 UN Sustainable Development Goals (SDG’s).
  • 100% of employees assigned ethics training including Code of Conduct on a regular basis.

Tristar

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  • Committed to 2050 net zero emissions, aligning with the UAE’s 2050 net zero target.
  • Net-zero roadmap focuses on fuel switching, electrification, energy efficiency, and the sale of low-carbon fuels.
  • 38% reduction in electricity and 13% reduction in water consumption since 2022.
  • Increasing biofuel use, which comprises 20% of Tristar’s total UAE land transport fuel.
  • Building the first hybrid electric oil barge in the GCC region designed to run on 100% biofuels and will produce 50% lower GHG emissions compared to traditional barges.
  • 1,460 MWh of electricity was generated in 2024 by solar PV systems, avoiding 650 tons of CO2e emissions.
  • Scope 2 GHG emissions have reduced by 52% since 2021 as a result of its increasing renewable energy adoption.
  • 60% of Tristar’s administrative vehicles in Dubai are electric.
  • 80% of Tristar operations have a sustainable waste management program in place.
  • Clean Energy Division working to decarbonize its operations and bring sustainable solutions to market to help achieve low-carbon transformation and net-zero targets.
  • Founding member of the First Movers Coalition.
  • Represents the Transport and Mobility sector in the UNGC UAE Climate Action Taskforce.
  • Trains 100% of employees on human rights and fair labor, and encourages them to report unethical behavior through the company’s anonymous whistleblowing channel.
  • 100% of eligible employees completed operational health & safety training in 2024.
  • Successfully completed 36 internal and 28 external QHSE audits in 2024.
  • Signatory of Neptune Declaration to protect seafarers and seafarer rights.
  • Signatory of the Women’s Empowerment Principles.
  • 5,500+ children’s education supported in South Sudan and Kenya.
  • Tristar is a 14 times winner of various Royal Society for the Prevention of Accidents (RoSPA) safety awards. In 2024 Tristar received three RoSPA awards including the RoSPA Gold Medal recognizing seven consecutive years of the company’s Gold Medal health and safety performance; the RoSPA Fleet Safety Trophy – Middle East for managing occupational road risk; and the RoSPA Health & Safety Beyond the Workplace Trophy for demonstrating excellence and innovation in promoting safety and protecting employees outside of the workplace, in the home and in local communities.
  • 3-tiers of governance (Shareholder, Board of Directors, Management) to ensure checks-and-balances.
  • Board, Operational and Audit Committees in place.
  • Executive ESG Steering Committee reviews and approves ESG strategy, sets ESG goals and targets, and monitors and reports on ESG performance.
  • Anti-corruption training for employees.
  • Whistle-blower reporting.
  • UN Global Compact signatory and supporting 10 UN Sustainable Development Goals (SDG’s).
  • Four-pillar approach to Sustainability with a focus on ethics, safety, people and environment.
  • Undertook 64 internal and external audits in 2024.

Agility Logistics Parks

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  • Saudi Arabia and Cote D’Ivoire logistics parks received first EDGE Advanced green building certification for warehousing facilities in MENA and West Africa; demonstrating at least 40% more energy efficiency relative to market.
  • One megawatt solar plant installed in a new warehouse in India. This will reduce power costs by 60%, and it will avoid 1,180 tons CO2e annually – equivalent to planting approximately 54,100 trees. This will be Agility’s third warehouse in India with a solar plant.
  • Installed three new, up to 20,000 liters/day water treatment plants in 2024 in Ghana, Mozambique and India, alongside a new sewage treatment plant and a new effluent treatment plant at two sites in India.
  • 20-30% of building materials are sourced regionally for most new projects.
  • 3,800 tons CO2e Total operational GHG emissions savings per year from EDGE certified warehouses compared to conventional warehouse designs.
  • Trains 100% of employees in fair labor, and each operation conducts an annual assessment of its human rights and fair labor risks.
  • Fosters local talent and hiring through training and “local jobs first” initiatives. This includes a program to connect customers to community leaders to encourage local hiring.
  • Committed to UN Women’s Empowerment Principles.
  • Vocational training and digital skills training for young people in Cote D’Ivoire, Ghana, Saudi Arabia, Egypt and other locations.
  • 95+% employees trained on HSE, fair labor, anti-corruption.
  • Whistleblower reporting.
  • Sustainable procurement program requiring all suppliers to agree with Agility’s ethics, human rights and environmental performance requirements.

Alliad

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  • Emissions are measured and tracked in real time.
  • 63% of electricity consumed is generated by renewable energy sources.
  • Comprehensive water management program which reduced 2024 water consumption by 7%.
  • Camp sites are powered by solar panels where possible.
  • Six Alliad warehouses are powered by solar in the Democratic Republic of the Congo.
  • The company regularly engages with suppliers, local communities and other stakeholders to implement best practice and protect water resources, and has set water reduction targets.
  • Rigorous approach to supplier due diligence helps ensure the protection of human rights and fair labor practices across its supply chain.
  • Partnership with Evolvin’ Women — a -social enterprise supporting women who lack access to employment opportunities due to personal, political, or cultural circumstances.
  • Signatory to the UN Women’s Empowerment Principles.
  • British Safety Council’s 2024 International Safety Award with Distinction.
  • Sustainability team leads ESG programs, sets goals and reports progress to Executive management.
  • Operates under a sustainability policy.
  • Supplier contracts include targets for local employment and procurement, including food for camp catering.
  • Suppliers must sign the company’s Fair Labor and Ethics Codes of Conduct.
  • UN Global Compact signatory and supporting 12 UN Sustainable Development Goals (SDG’s).

Shipa Companies

  • Shipa Ecommerce has a proprietary greenhouse gas (GHG) emissions reporting engine to log supplier emissions and energy consumption data for each parcel and container. The company is working to integrate supplier emissions reports into the engine, with the goal of providing regular reports to Shipa Ecommerce customers.
  • Shipa Ecommerce is partnering with a specialist waste management firm to recycle and refurbish undelivered packages.
  • Shipa Freight is partnering with an emissions calculation platform to enable customers to understand and mitigate delivery carbon footprint.
  • Shipa Delivery transitioned to biodegradable pouches for document delivery to reduce plastic use, and also developed and implemented a route optimization tool to enhance delivery efficiency, reducing carbon emissions.
  • Shipa Delivery is partnering with a major customer to introduce hybrid vehicles in Kuwait for last mile deliveries.

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