Humanitarian Operations

Agility has worked closely with the Kuwait Red Crescent on humanitarian relief initiatives. Starting mid-March, it moved 32 truckloads of personal belongings for individuals who had completed quarantine in designated areas of the country and were returning home. In addition, eight Agility refrigerated trucks were used to move food to the quarantine area of Khiran.

Agility provided free warehousing and local transportation services for two months to a GCC nation as part of its COVID-19 response. Over 5,500 pallet positions of PPE, pharmaceuticals and surgical equipment were stored at the company’s facility. In addition, Agility completed over 320 deliveries of these supplies to quarantine sites and hospitals. On average, Agility managed a throughput of 100 pallets in and out of our warehouse per day over 60 days.

When a GCC country detected its first COVID-19 cases, the government moved quickly to prioritize food security and bolster the supply chain. Agility’s logistics expertise was used to set up a strategic supply chain for the country, which imports the majority of its food, including key essentials such as rice, flour, oil, lentils, frozen meats, dairy products, tea and coffee. Fifteen Agility logistics experts worked closely with the government to set up a control tower. Agility created digital tools, including an online tool for the government to use to receive bids and requests from external parties wanting to participate in the government plan, as well as a digital dashboard to monitor inventory levels. Agility also conducted a demand planning assessment, optimized the supply chain, and did a study on managing warehouse requirements to fulfill the food security needs. Agility also donated nearly 11,000 square meters of temperature-controlled warehousing to the government.

From September 2019 until February 2020, Australia battled the biggest bushfire crisis in its history. The bushfires had a devastating effect on Australia, burning through an estimated 13 million hectares of land, killed hundreds of millions of animals, and displaced thousands of people. Agility ran a global fundraising drive, raising money for the Australian Red Cross. Agility’s donation helped the Australian Red Cross support recovery through practical and emotional support services. Agility collected and matched donations from employees through the Australian Red Cross to support people in need of assistance.

The World Food Programme (WFP) has welcomed a new financial contribution from their longstanding partner Agility, a supply chain services, infrastructure and innovation company, to support WFP’s operations in Palestine. This donation will contribute to WFP’s efforts to provide essential food assistance to those suffering in one of the worst hunger crises the world is facing today.

Following the 2023 earthquake in Turkey and Syria Agility and its employees donated enough funds to feed about 43,000 refugees impacted by the earthquake.

The biggest city impacted was Marrakesh, but the most severe impact was in the mostly mountainous and rural regions of south-central Morocco.

With Agility's support over the past five years, UNHCR was able to help people in Malaysia, Jordan, Lebanon and Uganda with basic needs, from livelihoods, education to health interventions.