Agility-backed Shipa Opens State-of-the-Art E-Commerce Fulfillment Center in Kuwait

Global, regional, local brands will use new 15,000 SQM center to manage e-commerce orders, delivery across GCC

DUBAI – Shipa, the digital logistics and e-commerce arm of Agility, announced the opening of a state-of-the-art e-fulfillment center in Kuwait. Shipa’s 15,000 SQM e-fulfillment center gives merchants and brands the infrastructure and services they need to capitalize on the explosive growth in e-commerce and online sales across Kuwait and the GCC.

Strategically located in Sulaibiya, near the country’s major transportation links, the facility contains 12,000 pallet positions and 30,000 bin locations. It leverages the operational expertise of Agility, a leading global logistics provider, and the integration technology of Shipa’s last-mile delivery network, serving GCC markets.

“The GCC ecommerce market is likely to double to $50 billion by 2025, according to AT Kearney, and a strong logistics backbone is going to be essential to realizing that growth. Agility is investing in ecommerce enablement and infrastructure across the region, and is excited about Shipa’s new e-fulfillment centers in Kuwait and the UAE,” said Henadi Al-Saleh, Chairperson of Agility. “The ecommerce ecosystem in Kuwait is getting stronger every day. Like all countries, it got a boost from the pandemic, but we’ve also seen strong support from the public sector and increased interest and investments from companies locally, regionally, and globally. We are determined to help these businesses – including local small and medium-sized businesses – accelerate their growth.”   

The Shipa facility offers non-bonded, racked and bulk storage; inbound air and ocean stock replenishment; pick-and-pack services; customer technology integration and APIs; local and international returns services; and integration with cross-border and last-mile transportation. The facility also has temperature-controlled storage, including dry and refrigerated storage. Shipa adheres to rigorous Quality Health Safety, Security and Environment (QHSSE) standards.

 “E-commerce growth in Kuwait will be boosted by the right infrastructure and technology, including dedicated warehousing, fulfillment space and capacity. Merchants and brands have asked Shipa to help them tackle that challenge,” said Shipa Delivery CEO Borhene Ben Mena. “This new e-fulfillment center will allow different industry players, including smaller and medium-sized businesses, to expand their online business in Kuwait and across the region.”

Shipa’s value-added services include e-fulfillment solutions scalable for all GCC markets, including access to more than 1.2 million SQM of GCC warehousing, customs brokerage, express bonded road services, and delivery options that include COD, pre-paid and payment-at-door.

In addition to the new center in Kuwait, Shipa has launched fulfillment centers and added services in Dubai to meet the surge in demand brought about by the dramatic acceleration in e-commerce and online transactions.